Privacy Policy

Our Commitment to Your Privacy

At BlueDrift Compton Pool Service, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information from you when you request a quote, schedule a service, or interact with our website. The types of information we may collect include:

• Your name, email address, phone number, and mailing address
• Property address where services will be performed
• Payment information for processing service fees
• Details about your pool and equipment
• Service history and preferences
• Communications between you and our team

How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your information to:

• Schedule and perform pool cleaning and maintenance services
• Process payments and maintain billing records
• Communicate with you about your service, including appointment reminders and updates
• Respond to your questions and provide customer support
• Send you information about our services, promotions, and special offers (you can opt out at any time)
• Improve our services based on your feedback and service history
• Comply with legal obligations and protect our rights

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:

• Secure storage of physical and electronic records
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through trusted third-party providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you if we become aware of any breach that affects your information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors), under strict confidentiality agreements
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your explicit consent

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can request corrections to inaccurate or incomplete information
• You can request deletion of your information, subject to legal retention requirements
• You can opt out of marketing communications at any time
• You can withdraw consent for specific uses of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

BlueDrift Compton Pool Service
204 W Cedar St, Compton, CA 90220
Phone: (310) 668-1780
Email: contact@comptonpoolservice.com